Provide multi-caller conference calling. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Configures and maintain automated attendant services for campus telephone systems. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Automatic Call Distribution (ACD) makes it possible to handle large numbers of incoming calls by automatically diverting those calls to pre-defined groups of people and queuing excess calls when all group members are busy. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Provides detailed call level reporting to directors. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Takes and publishes photos suitable for ID cards and other web related services. For assistance or to start your request, please call extension 6463 or email the technology helpdesk at helpdesk@hocking.edu, or stop at the ID card office located on the concourse.

Provide fax line services to individuals for official campus services. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Relocates fax line cables/jacks. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Creates ID cards for faculty, staff and students. ID cards may be required for building access, meal plan subscriptions, library usage, and Student Center usage. For assistance please call extension 6463, email the technology helpdesk at helpdesk@hocking.edu, or stop at the ID card office located on the concourse.

Provides custom reporting, maintenance, and installation of POS systems for official College related services. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Service requests for additional/removal of telephone lines.For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Relocates telephone cables/jacks. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Provide telephone configuration changes, service upgrades, etc. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Reviews telecommunication charges and initiates new services or disconnection notices.

Provide telephone and telephone services to individuals and campus services. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

Configure and maintain voicemail services. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

OIT provides telephone infrastructure, desk telephones and other advanced VOIP features for the select Nelsonville and some regional campuses. Please Note: Features may vary depending on the model of telephone.

Service requests for new cell phone and mobile data plans for offical College related business. All requests go through the State of Ohio TSR system. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu